Question 1

The first step in organizing begins when employees and union officials meet to explore the possibility of unionization.

Accepted Answer

A) True 
 B)False

Question 2

Unions that represent various groups of professional and white-collar workers are called industrial unions.

Accepted Answer

A) True 
 B)False

Question 3

If an employee personally decides that the benefits will outweigh the costs of joining the union, then she or he is likely to join.

Accepted Answer

A) True 
 B)False

Question 4

What is the arbitrator's responsibility in a dispute?

Accepted Answer

A)  to interpret the intent of the labour agreement 
B)  to get the parties to work together to solve their differences 
C)  to mandate how the grievance will be resolved 
D)  to decide the case without passing judgment

Question 5

Developing likely union proposals, lists of demands, and a contingency plan for operating in the event of a strike are part of which of the following?

Accepted Answer

A)  compulsory binding arbitration 
B)  an employer's bargaining strategy 
C)  a union's bargaining strategy 
D)  good faith bargaining

Question 6

Bargaining power consists of economic, political, and social influence to achieve demands.

Accepted Answer

A) True 
 B)False

Question 7

Unions tend to hold strike votes to assess whether members are willing to go on strike for their demands. What does a high vote in favour of a strike (e.g., 95 percent) mean?

Accepted Answer

A)  Management will most likely have to lock out the union. 
B)  The union will definitely go on strike because it has an overwhelming mandate to do so. 
C)  Management will lose in the bargaining. 
D)  The union will have strengthened its bargaining power.

Question 8

Arbitration involves a neutral third party.

Accepted Answer

A) True 
 B)False

Question 9

Compulsory binding arbitration is often available in the public sector as an acceptable way to settle collective bargaining deadlocks.

Accepted Answer

A) True 
 B)False

Question 10

A union will not usually take a weak case to arbitration for fear of losing member support.

Accepted Answer

A) True 
 B)False

Question 11

In organizing campaigns, which tactic can employers use in opposing unionization?

Accepted Answer

A)  increasing benefits 
B)  attending union meetings 
C)  changing working conditions of employees who work for the union 
D)  bargaining in good faith

Question 12

What is a key difference between public sector and private sector labour relations?

Accepted Answer

A)  In the private sector, the foundation is economic, whereas in the public sector it is political. 
B)  Private sector unions are more socialist. 
C)  Private sector unions are larger in Canada. 
D)  Public sector unions have a more comprehensive right to strike.

Question 13

How can the bargaining power of an employer be exercised during collective bargaining?

Accepted Answer

A)  through lockout of employees 
B)  through organizing a strike vote 
C)  through raising wages 
D)  through legal injunction

Question 14

Many employees unionize because of economic needs.

Accepted Answer

A) True 
 B)False

Question 15

What is a key benefit of the grievance procedure in unionized organizations?

Accepted Answer

A)  It allows for the settlement of a dispute without strikes and lockouts. 
B)  It reduces turnover. 
C)  It is usually completed within one or two weeks. 
D)  It is usually used by management to settle issues related to the management rights clause.

Question 16

Tim James is allowed to choose whether he wants to become a member of the union or not but still has to pay union dues. What is this type of union security arrangement called?

Accepted Answer

A)  agency shop 
B)  union shop 
C)  undemocratic unionism 
D)  unfair labour practice

Question 17

The first step in the labour relations process is an application to the labour relations board.

Accepted Answer

A) True 
 B)False

Question 18

What are management rights in a collective agreement?

Accepted Answer

The answer of What are management rights in a collective...

Question 19

Scenario 14.2
Calendars "R" Us Ltd. produces calendars for middle and high schools in Ontario. Calendars "R" Us started back in 2006 and today has over 60 employees. About two years ago, the employees organized and obtained union certification. To date, the union has not successfully negotiated a collective agreement. Employees are not happy with the progress the union has made, and much of the concerns they have had (wages, benefits, training, etc.) have not been addressed. Calendars "R" Us employees feel that the union is more interested in serving the needs of the company and are looking to find a replacement.
-Refer to Scenario 14.2. Calendars "R" Us employees want to change their union. Before they can decertify, all of the following must be in place EXCEPT which one?

Accepted Answer

A)  determine whether bargaining was done in good faith 
B)  determine whether the union has failed to bargain 
C)  determine whether employees want to be represented by another union 
D)  decision by the majority of bargaining unit members that they do not want to be represented by the union

Question 20

Which of the following groups may represent professional and white-collar employees?

Accepted Answer

A)  an employee association 
B)  the Canadian Labour Congress 
C)  a professional agency 
D)  a management rights association

Exam 14: The Dynamics of Labour Relations

The first step in organizing begins when employees and union officials meet to explore the possibility of unionization.

Unions that represent various groups of professional and white-collar workers are called industrial unions.

If an employee personally decides that the benefits will outweigh the costs of joining the union, then she or he is likely to join.

What is the arbitrator's responsibility in a dispute?

Developing likely union proposals, lists of demands, and a contingency plan for operating in the event of a strike are part of which of the following?

Bargaining power consists of economic, political, and social influence to achieve demands.

Unions tend to hold strike votes to assess whether members are willing to go on strike for their demands. What does a high vote in favour of a strike (e.g., 95 percent) mean?

Arbitration involves a neutral third party.

Compulsory binding arbitration is often available in the public sector as an acceptable way to settle collective bargaining deadlocks.

A union will not usually take a weak case to arbitration for fear of losing member support.

In organizing campaigns, which tactic can employers use in opposing unionization?

What is a key difference between public sector and private sector labour relations?

How can the bargaining power of an employer be exercised during collective bargaining?

Many employees unionize because of economic needs.

What is a key benefit of the grievance procedure in unionized organizations?

Tim James is allowed to choose whether he wants to become a member of the union or not but still has to pay union dues. What is this type of union security arrangement called?

The first step in the labour relations process is an application to the labour relations board.

What are management rights in a collective agreement?

Which of the following groups may represent professional and white-collar employees?