Multiple Choice
What is the best response to a patient who calls to ask if he or she can use a medication that was prescribed for a previous condition?
A) "You may use the medication if it has not expired."
B) "You should not use the medication because it may not be helpful."
C) "You may use the medication until you come in to see the provider."
D) "You may use the medication after I review it with you."
E) "You may use the medication, but it will probably cause side effects."
Correct Answer:
Verified
Correct Answer:
Verified
Q45: Which of the following is not a
Q46: When placing an outgoing telephone call, ask
Q47: Which of the following conditions requires immediate
Q48: Your first priority when responding to a
Q49: Mrs. Worth is calling for the result
Q51: A patient calls with a billing problem
Q52: If a patient remains dissatisfied after discussing
Q53: Before putting a caller on hold, _.<br>A)
Q54: A(n) _ pager is one that is
Q55: The appropriate response to a triage patient