Multiple Choice
What is an advantage to having a voicemail system in the medical office?
A) Gives staff time to think about the message
B) Calls are answered faster
C) Makes the caller less anxious
D) There are no advantages to a voicemail system
E) Callers never get a busy signal
Correct Answer:
Verified
Correct Answer:
Verified
Q5: Vinnie receives a call from Mr. Everson,
Q6: If you cannot give your undivided attention
Q7: When handling calls from patients, employees should
Q8: If a patient was overcharged for services,
Q9: The appropriate way to deal with a
Q11: Which of the following guidelines should you
Q12: A disadvantage of communicating by telephone is
Q13: A specially designed telephone that looks like
Q14: When a message is organized and logical,
Q15: If you do not recognize the name