The Performance-Appraisal Process at Lorenzo Inc

Multiple Choice

The performance-appraisal process at Lorenzo Inc. requires managers to evaluate organizational citizenship behaviors, such as helping coworkers get their work done, integrating new employees into the team, and rewarding the employees accordingly. In the given scenario, the managers are:

A) rating contextual performance.
B) using a management-by-objectives system for appraising performance.
C) rating task behaviors.
D) using a goal-based system for appraising performance.