Robert McIntosh, a Realtor, Is Showing a New Apartment to a Couple

Multiple Choice

Robert McIntosh, a realtor, is showing a new apartment to a couple. The husband asks Robert "What kind of terms do you offer?" Robert should most likely respond by:

A) using a direct close to make the sale immediately.
B) entering the negotiation phase of the transaction.
C) using a standing-room-only close.
D) asking what terms the prospect wants.
E) summarizing the benefits of the apartment.