Lena Getz Has Just Finished Demonstrating the Durability of Her

Multiple Choice

Lena Getz has just finished demonstrating the durability of her company's upholstery fabric. To find out if this feature is important to her prospect, she should:

A) use a trial close.
B) hand her catalog to the prospect.
C) use a probe question.
D) use the questions approach.
E) lead into a benefit.