Windfall Computers Instructs Its Salespeople to Use a Particular Sales

Multiple Choice

Windfall Computers instructs its salespeople to use a particular sales presentation method when selling to corporations. Initially, prospects are asked to discuss the different problems and requirements they have. After the prospects finish talking, the salesperson summarizes the requirements of the customer and presents solutions. The salesperson's act of summarizing can be termed as:

A) need-summary.
B) need-awareness.
C) need-development.
D) need-diffusion.
E) need-fulfillment.