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Strategic Management Creating Competitive Advantages Study Set 4
Exam 11: Strategic Leadership: Creating a Learning, Ethical, and Socially Res
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Question 41
True/False
Empathy, one of the components of emotional intelligence (EI), refers to one's proficiency in managing relationships and building networks.
Question 42
True/False
CIBC's Run for the Cure exemplifies an organization that has gone beyond the expected level of socially responsible behaviour.
Question 43
Multiple Choice
An empowerment perspective that delegates responsibility, focuses on accountability, and relies on clearly specified rewards to motivate is known as
Question 44
Multiple Choice
All of the following statements about ethical organizations are , except
Question 45
Multiple Choice
Functional benchmarking
Question 46
Essay
Identify the five components of emotional intelligence (EI). Discuss how each of these factors contributes to the success of a leader or manager.
Question 47
Multiple Choice
Motorola has institutionalized its culture of dissent by
Question 48
Essay
What are the five key elements of a learning organization? What is the value of a learning organization in today's global marketplace?
Question 49
Multiple Choice
Which component of EI is defined as the ability to recognize and understand one's moods, emotions, and drives, as well as their effect on others?
Question 50
True/False
Citibank CEO Walter Wriston believes a firm can "blow the competition away" by figuring out how to harness the collective genius of people in an organization.
Question 51
Multiple Choice
Refusal to share information, conflicts over resources, conflicts between departments and divisions, and petty interpersonal differences are symptoms of which type of barrier to change?