Question 1

After starting a new job, a friend of yours begins to realize some bad facets of the job.This is what is known as a "hangover effect."

Accepted Answer

A) True 
 B)False

Question 2

The requirement to express positive emotions, especially when you really are feeling positive, boosts job satisfaction and reduces absenteeism.

Accepted Answer

A) True 
 B)False

Question 3

What is the last withdrawal response in the progression of withdrawal?

Accepted Answer

A) Absenteeism 
B) Turnover 
C) Lateness 
D) Reduced job performance 
E) Reduced organizational citizenship behaviours

Question 4

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

Accepted Answer

The answer of What should organizations do to ensure that...

Question 5

The third response in the progression of withdrawal is ________.

Accepted Answer

The answer of The third response in the progression of...

Question 6

Discuss the key contributors and consequences of each type of organizational commitment.

Accepted Answer

The answer of Discuss the key contributors and consequences of...

Question 7

Opportunities for growth and learning are often as important as formal promotions, especially among ________.

Accepted Answer

The answer of Opportunities for growth and learning are often...

Question 8

Canada has a tight culture.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a measure of job satisfaction?

Accepted Answer

A) Job Satisfaction Index 
B) Job Descriptive Index 
C) Job Attitude Index 
D) Facet Satisfaction Index 
E) Job Diagnostic Index

Question 10

All work generations share the same values but express them differently.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements concerning values is FALSE?

Accepted Answer

A) Values are randomly distributed across the population. 
B) Members of different occupational groups tend to hold different values. 
C) Value differences may be responsible for conflict between people from different occupational groups. 
D) Values are relatively stable. 
E) Values are learned through reinforcement processes.

Question 12

If you have a friend who is experiencing the "honeymoon-hangover effect," what does this say about your friend's job satisfaction?

Accepted Answer

A) He/she was more satisfied on an old job than on a new job. 
B) He/she is just as satisfied on a new job as on an old job. 
C) His/her job satisfaction on a new job decreases and then increases. 
D) His/her job satisfaction on a new job increases and then decreases. 
E) His/her job satisfaction on a new job increases and then stays at the same level.

Question 13

People who experience interactional unfairness are likely to be dissatisfied with

Accepted Answer

A) their pay. 
B) their co-workers. 
C) their boss. 
D) their job. 
E) their status.

Question 14

________ commitment is positively related to performance because it focuses attention on goals.

Accepted Answer

The answer of ________ commitment is positively related to performance...

Question 15

Which of the following is TRUE?

Accepted Answer

A) Pay is often considered an input in equity theory. 
B) The Job Descriptive Index measures job satisfaction. 
C) The Job Descriptive Index measures how happy employees are with various aspects of their job. 
D) The values held by members of various occupations are remarkably similar. 
E) The Minnesota Satisfaction Questionnaire measures facet satisfaction but not overall satisfaction

Question 16

People who experience procedural unfairness are most likely dissatisfied with the ________.

Accepted Answer

The answer of People who experience procedural unfairness are most...

Question 17

Discuss the implications of cultural variation in values for organizational behaviour.

Accepted Answer

The answer of Discuss the implications of cultural variation in...

Question 18

The progression of withdrawal ends with turnover.

Accepted Answer

A) True 
 B)False

Question 19

The requirement for people to conform to certain emotional "display rules" in their job behaviour is known as

Accepted Answer

A) emotional contagion. 
B) emotionally challenging work. 
C) emotional labour. 
D) emotional work conditions. 
E) emotional dispositions.

Question 20

Changes that are made in the organization's best interest but that are detrimental to employees' well-being are most likely to damage continuance commitment.

Accepted Answer

A) True 
 B)False

Exam 4: Values, Attitudes, and Work Behaviour

After starting a new job, a friend of yours begins to realize some bad facets of the job.This is what is known as a "hangover effect."

The requirement to express positive emotions, especially when you really are feeling positive, boosts job satisfaction and reduces absenteeism.

What is the last withdrawal response in the progression of withdrawal?

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

The third response in the progression of withdrawal is ________.

Discuss the key contributors and consequences of each type of organizational commitment.

Opportunities for growth and learning are often as important as formal promotions, especially among ________.

Canada has a tight culture.

Which of the following is a measure of job satisfaction?

All work generations share the same values but express them differently.

Which of the following statements concerning values is FALSE?

If you have a friend who is experiencing the "honeymoon-hangover effect," what does this say about your friend's job satisfaction?

People who experience interactional unfairness are likely to be dissatisfied with

________ commitment is positively related to performance because it focuses attention on goals.

Which of the following is TRUE?

People who experience procedural unfairness are most likely dissatisfied with the ________.

Discuss the implications of cultural variation in values for organizational behaviour.

The progression of withdrawal ends with turnover.

The requirement for people to conform to certain emotional "display rules" in their job behaviour is known as

Changes that are made in the organization's best interest but that are detrimental to employees' well-being are most likely to damage continuance commitment.