Question 1

What are Gen X and Y more inclined to value than boomers?

Accepted Answer

A) Challenge and rapid career growth 
B) Flexibility and status 
C) Flexibility and rapid career growth 
D) Status and challenge 
E) Status and rapid career growth

Question 2

Cultural ________ refers to the extent to which cultures differ in values.

Accepted Answer

The answer of Cultural ________ refers to the extent to...

Question 3

The requirement to express positive emotions, especially when you really are feeling positive, boosts job satisfaction and reduces ________.

Accepted Answer

The answer of The requirement to express positive emotions, especially...

Question 4

________ dictate a broad preference for certain states of affairs over others.

Accepted Answer

The answer of ________ dictate a broad preference for certain...

Question 5

The contemporary view of the relationship between job satisfaction and performance suggests that

Accepted Answer

A) performance is just as likely to contribute to job satisfaction as job satisfaction is to contribute to performance. 
B) job satisfaction is more likely to contribute to performance. 
C) performance is more likely to contribute to job satisfaction. 
D) job satisfaction is unlikely to contribute to performance and job performance is unlikely to contribute to job satisfaction. 
E) the relationship between job satisfaction and performance depends on other things.

Question 6

Intentions to quit are poor predictors of turnover.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following accurately describes the relationship between cognitive demands, pay, and emotional labour?

Accepted Answer

A) Occupations with high cognitive demands tend to be paid more when the jobs are low in emotional labour. 
B) Occupations with low cognitive demands tend to be paid more when the jobs are high in emotional labour. 
C) Occupations with low cognitive demands tend to be paid more when the jobs are low in emotional labour. 
D) Occupations with high cognitive demands tend to be paid more when the jobs are high in emotional labour. 
E) Occupations with high cognitive demands tend to be paid more regardless of the amount of emotional labour involved.

Question 8

If you have a job in which you need to suppress negative emotions, it can lower your job satisfaction and increase your ________.

Accepted Answer

The answer of If you have a job in which...

Question 9

People with high cultural intelligence tend to score high on intercultural adjustment, global leadership, and performance in intercultural settings.

Accepted Answer

A) True 
 B)False

Question 10

One reason why two people performing the same job may have different attitudes towards that job is that

Accepted Answer

A) they may differ in their perceptions concerning the actual nature of the job. 
B) they may differ in their beliefs about the job. 
C) they may differ in what they want from the job. 
D) they may have different work values. 
E) All of the above

Question 11

When your boss gives you respectful and informative communication about some outcome then you will have experienced interactional fairness.

Accepted Answer

A) True 
 B)False

Question 12

What are emotions?

Accepted Answer

A) Intense, often long-lived, feelings caused by a particular event 
B) Subtle, often long-lived, diffuse feelings 
C) Intense, often short-lived, diffuse feelings 
D) Intense, often short-lived, feelings caused by a particular event 
E) Subtle, often short-lived, diffuse feelings

Question 13

________ cultures are flexible in terms of how people are expected to behave and more forgiving of violations of expected behaviour.

Accepted Answer

The answer of ________ cultures are flexible in terms of...

Question 14

Hofstede identified four basic dimensions along which work-related values differ across cultures.Describe all four dimensions and indicate how Canada ranks on each.

Accepted Answer

The answer of Hofstede identified four basic dimensions along which...

Question 15

What do the following countries have in common: Pakistan, Singapore, and Korea?

Accepted Answer

A) Tight cultures 
B) Loose cultures 
C) Strong cultures 
D) Weak cultures 
E) Narrow cultures

Question 16

Tom recently started working at his fifth job in ten years.Tom has been happy at all of his jobs.This suggests that his job satisfaction is

Accepted Answer

A) a product of distributive fairness. 
B) mainly due to situational factors. 
C) partially due to his disposition. 
D) a product of procedural fairness. 
E) highest when the employment opportunity is only short term.

Question 17

By far the best predictor of ________ commitment is interesting, satisfying work.

Accepted Answer

The answer of By far the best predictor of ________...

Question 18

Job satisfaction contributes to performance but performance does not contribute to job satisfaction.

Accepted Answer

A) True 
 B)False

Question 19

Although one's behaviour is not necessarily consistent with attitude, behaviour is most likely to correspond to attitude when one has a direct experience with the target of the attitude and

Accepted Answer

A) the target person is about to be fired from their position. 
B) the target person is of a lower organizational rank. 
C) the attitude is strongly and confidently held. 
D) the attitude is socially acceptable. 
E) All of the above

Question 20

More collective cultures tend to de-emphasize differences in power among their members.

Accepted Answer

A) True 
 B)False

Exam 4: Values, Attitudes, and Work Behaviour

What are Gen X and Y more inclined to value than boomers?

Cultural ________ refers to the extent to which cultures differ in values.

The requirement to express positive emotions, especially when you really are feeling positive, boosts job satisfaction and reduces ________.

________ dictate a broad preference for certain states of affairs over others.

The contemporary view of the relationship between job satisfaction and performance suggests that

Intentions to quit are poor predictors of turnover.

Which of the following accurately describes the relationship between cognitive demands, pay, and emotional labour?

If you have a job in which you need to suppress negative emotions, it can lower your job satisfaction and increase your ________.

People with high cultural intelligence tend to score high on intercultural adjustment, global leadership, and performance in intercultural settings.

One reason why two people performing the same job may have different attitudes towards that job is that

When your boss gives you respectful and informative communication about some outcome then you will have experienced interactional fairness.

What are emotions?

________ cultures are flexible in terms of how people are expected to behave and more forgiving of violations of expected behaviour.

Hofstede identified four basic dimensions along which work-related values differ across cultures.Describe all four dimensions and indicate how Canada ranks on each.

What do the following countries have in common: Pakistan, Singapore, and Korea?

Tom recently started working at his fifth job in ten years.Tom has been happy at all of his jobs.This suggests that his job satisfaction is

By far the best predictor of ________ commitment is interesting, satisfying work.

Job satisfaction contributes to performance but performance does not contribute to job satisfaction.

Although one's behaviour is not necessarily consistent with attitude, behaviour is most likely to correspond to attitude when one has a direct experience with the target of the attitude and

More collective cultures tend to de-emphasize differences in power among their members.