Multiple Choice
Which of the following statements about delivering bad news within an organization is most accurate?
A) A tactful tone is useful when communicating bad news within organizations.
B) Bad news within organizations should always be delivered using the direct organizational pattern.
C) Generally, bad news within organizations is better received when the reasons are given after the bad news.
D) Bad news within organizations should always be delivered in writing.
Correct Answer:

Verified
Correct Answer:
Verified
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