Multiple Choice
You're not sure how your reader will react to the bad news you will be delivering. Which of the following should you do?
A) Organize the bad-news message using the direct strategy.
B) Organize the bad-news message using the indirect strategy.
C) Send the bad news via e-mail.
D) Call the reader to confirm what her reaction will be before writing the message.
Correct Answer:
Verified
Correct Answer:
Verified
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