Question 1

Which term is synonymous with an emergent group?

Accepted Answer

A)   informal
B)   assigned
C)   formal
D)   temporary A

Question 2

Which term is synonymous with the concept of "interpersonal glue"?

Accepted Answer

A)   group dynamics
B)   group cohesion
C)   group complexities
D)   group synergy B

Question 3

Demographic dissimilarity may have positive or negative effects in teams and on team members.

Accepted Answer

A) True 
 B)False  True

Question 4

A group member who becomes a social loafer may negatively affect cohesiveness.

Accepted Answer

A) True 
 B)False

Question 5

Role and status structures tend to be highly defined and relatively unchanged in a fully developed mature group.

Accepted Answer

A) True 
 B)False

Question 6

As a member of a quality circle,you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute.What group maintenance function are you performing?

Accepted Answer

A)   testing ideas
B)   seeking consensus
C)   giving information
D)   gatekeeping communication

Question 7

Team members are unclear about individual roles and responsibilities.What stage is this typical of?

Accepted Answer

A)   adjourning
B)   norming
C)   forming
D)   performing

Question 8

Which of the following best summarizes a team?

Accepted Answer

A)   two or more people who are loosely tied together,but each member works independently
B)   many people who are quickly assembled to perform a task that may take only a few minutes
C)   several people who are joined together but the performance or contribution of any particular member is inconsequential for the team's output
D)   a small number of people with complementary skills who are committed to a common goal for which they are mutually accountable

Question 9

What are all work teams?

Accepted Answer

A)   crews
B)   leaders
C)   groups
D)   experts

Question 10

The standards that a work group uses to evaluate the behaviour of its members are its norms of behaviour.

Accepted Answer

A) True 
 B)False

Question 11

What is the impact of dissimilarity on teams and team members?

Accepted Answer

A)   Value dissimilarity is negatively related to task conflict.
B)   Functional dissimilarity is negatively related to team involvement.
C)   Demographic dissimilarity has no impact.
D)   Value dissimilarity is negatively related to team involvement.

Question 12

What is an example of behaviour norms expected within work groups?

Accepted Answer

A)   organizational culture and corporate code of ethics
B)   the vision and mission
C)   group cohesion and membership
D)   groupthink and support

Question 13

According to Tuckman,a group goes through predictable stages of development after it is developed.

Accepted Answer

A) True 
 B)False

Question 14

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

Accepted Answer

A) True 
 B)False

Question 15

The presence of a wild turkey in the top management team can be a particularly negative force.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following would most likely cause people to engage in immoral acts,or even violent behaviour,even though they are committed members of their group?

Accepted Answer

A)   a decline in group cohesion
B)   an emphasis on social loafing
C)   a loss of individuality
D)   absence norms for moral behaviour

Question 17

In which stage of group development does the leader need to adopt a coaching style due to team challenges?

Accepted Answer

A)   storming
B)   norming
C)   forming
D)   performing

Question 18

What term indicates a skill that will contribute to more effective empowerment within a team?

Accepted Answer

A)   negotiating
B)   self-gaining and competition
C)   modelling
D)   cooperating and helping

Question 19

Informal groups do not go through the same stages of group development that formal groups go through.

Accepted Answer

A) True 
 B)False

Question 20

The most critical process skill for empowerment is goal setting.

Accepted Answer

A) True 
 B)False

Exam 9: Work Teams and Groups

Which term is synonymous with an emergent group?

Which term is synonymous with the concept of "interpersonal glue"?

Demographic dissimilarity may have positive or negative effects in teams and on team members.

A group member who becomes a social loafer may negatively affect cohesiveness.

Role and status structures tend to be highly defined and relatively unchanged in a fully developed mature group.

As a member of a quality circle,you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute.What group maintenance function are you performing?

Team members are unclear about individual roles and responsibilities.What stage is this typical of?

Which of the following best summarizes a team?

What are all work teams?

The standards that a work group uses to evaluate the behaviour of its members are its norms of behaviour.

What is the impact of dissimilarity on teams and team members?

What is an example of behaviour norms expected within work groups?

According to Tuckman,a group goes through predictable stages of development after it is developed.

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

The presence of a wild turkey in the top management team can be a particularly negative force.

Which of the following would most likely cause people to engage in immoral acts,or even violent behaviour,even though they are committed members of their group?

In which stage of group development does the leader need to adopt a coaching style due to team challenges?

What term indicates a skill that will contribute to more effective empowerment within a team?

Informal groups do not go through the same stages of group development that formal groups go through.

The most critical process skill for empowerment is goal setting.