Question 1

The primary elements of group structure include goals,operating guidelines,performance measures,and specification of roles.

Accepted Answer

A) True 
 B)False

Question 2

Employees must be properly focused through careful planning and preparation before the power of empowerment strikes.

Accepted Answer

A) True 
 B)False

Question 3

The most common way for decisions to be made within a cohesive group is to vote and follow a simple majority rule.

Accepted Answer

A) True 
 B)False

Question 4

Which argument is made by upper echelon theory?

Accepted Answer

A)  Turnover at the top becomes a vicious cycle. 
B)  Characteristics of the top management team can predict organizational characteristics. 
C)  Executive turnover will usually result in declining organizational performance. 
D)  "Wild turkeys" will have a detrimental effect on organizational performance.

Question 5

Match the following:
-Norm

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal

Question 6

A structural hole is a disconnection between two members of the team.

Accepted Answer

A) True 
 B)False

Question 7

Work team process issues have become less complex in the global workplace due to the ability to use virtual work teams.

Accepted Answer

A) True 
 B)False

Question 8

Match the following:
-Loss of Individuality

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal

Question 9

What is a defining characteristic of a well-functioning group?

Accepted Answer

A)  the atmosphere tends to be stressful and formal 
B)  decisions are usually based on what a majority of the group wants 
C)  conflict and disagreement tend to be over individual personalities or approaches 
D)  people express both their feelings and their thoughts

Question 10

Match the following:
-Mission

Accepted Answer

A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian

Question 11

What best summarizes the purpose of a "wild turkey" in the top management team?

Accepted Answer

A)  a member of the executive team who retards the executive team's performance 
B)  someone who is uncontrollable 
C)  someone who increases the homogeneity within the executive group 
D)  a devil's advocate who challenges the thinking of the CEO and other top executives

Question 12

Over time,Mitsie has found herself engaging in behaviour which the group supports,but with little individual accountability and sometimes violent and aggressive behaviours towards others.Which group behaviour is Mitsie exhibiting?

Accepted Answer

A)  integrated involvement 
B)  group cohesion 
C)  group sanctions 
D)  loss of individuality

Question 13

Group maintenance functions are commonly performed or provided by the designated group leader.

Accepted Answer

A) True 
 B)False

Question 14

Match the following:
-Cohesiveness

Accepted Answer

A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian

Question 15

Identify and briefly discuss the four distinguishing characteristics of a mature (well-functioning)group.

Accepted Answer

The answer of Identify and briefly discuss the four distinguishing...

Question 16

All work teams are groups,but not all groups are work teams.

Accepted Answer

A) True 
 B)False

Question 17

What factors of a group work situation affect cohesiveness?

Accepted Answer

The answer of What factors of a group work situation...

Question 18

Which research finding would support the use of self-managed teams?

Accepted Answer

A)  a reduction in illness 
B)  a reduction in turnover 
C)  a positive impact on attendance 
D)  a positive impact on employee attitudes

Question 19

Dissimilarity tends to increase the creativity in groups and accordingly has positive impacts on groups.

Accepted Answer

A) True 
 B)False

Question 20

A highly cohesive group can set performance output at a level below standard.

Accepted Answer

A) True 
 B)False

Exam 9: Work Teams and Groups

The primary elements of group structure include goals,operating guidelines,performance measures,and specification of roles.

Employees must be properly focused through careful planning and preparation before the power of empowerment strikes.

The most common way for decisions to be made within a cohesive group is to vote and follow a simple majority rule.

Which argument is made by upper echelon theory?

Match the following: -Norm

A structural hole is a disconnection between two members of the team.

Work team process issues have become less complex in the global workplace due to the ability to use virtual work teams.

Match the following: -Loss of Individuality

What is a defining characteristic of a well-functioning group?

Match the following: -Mission

What best summarizes the purpose of a "wild turkey" in the top management team?

Over time,Mitsie has found herself engaging in behaviour which the group supports,but with little individual accountability and sometimes violent and aggressive behaviours towards others.Which group behaviour is Mitsie exhibiting?

Group maintenance functions are commonly performed or provided by the designated group leader.

Match the following: -Cohesiveness

Identify and briefly discuss the four distinguishing characteristics of a mature (well-functioning)group.

All work teams are groups,but not all groups are work teams.

What factors of a group work situation affect cohesiveness?

Which research finding would support the use of self-managed teams?

Dissimilarity tends to increase the creativity in groups and accordingly has positive impacts on groups.

A highly cohesive group can set performance output at a level below standard.