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    Business
  3. Study Set
    Managing for Quality
  4. Exam
    Exam 8: Performance Measurement And Information Management
  5. Question
    Performance Measures and Indicators Should Reflect the Most Important Factors
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Performance Measures and Indicators Should Reflect the Most Important Factors

Question 71

Question 71

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Performance measures and indicators should reflect the most important factors that predict customer satisfaction and business performance.

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