Multiple Choice
______ measures tell what happened,and ________ measures predict what will happen.
A) Explicit, tacit
B) Dependent, independent
C) Lagging, leading
D) Internal, external
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q9: _ refer to the accumulated intellectual resources
Q10: In services,a measure of quality analogous to
Q11: An inspector at a shirt manufacturer discovered
Q12: _ is information that is formed around
Q13: The acronym SMART used to characterize good
Q15: Which of the following is NOT a
Q16: A hotel's use of ratings and awards
Q17: The cost Ford Motor Corporation incurred to
Q18: Quality cost data can be broken down
Q19: Total quality cost index is computed as: