Question 1

Which of the following statements about ethics and law is true?

Accepted Answer

A) Both ethics and law are fixed principles. 
B) Ethics are fixed, but law is flexible. 
C) Ethics are flexible, but law is fixed. 
D) Neither ethics nor laws are fixed principles.

Question 2

Managers who are sensitive and responsive to the needs and concerns of workers who may be less fortunate in terms of income and financial resources are showing an awareness of

Accepted Answer

A) ethnic solidarity. 
B) class prejudice. 
C) socioeconomic diversity. 
D) financial well-being.

Question 3

Important issues concerning product quality and safety specifications are governed by the contracts a company signs with its

Accepted Answer

A) government inspectors. 
B) senior supervisors. 
C) human resources division. 
D) suppliers and distributors.

Question 4

Define stakeholders, and list at least four types of stakeholders. Then give an example of tensions between two groups of stakeholders. This example can be from your own experience or something you learned about from the news media.

Accepted Answer

The answer of Define stakeholders, and list at least four...

Question 5

The ethics of the top managers of an organization shape that organization's code of ethics.

Accepted Answer

A) True 
 B)False

Question 6

The CEO of your company announces that she wants to create a new senior management position. The new employee would be in charge of communicating ethical standards to all employees, designing systems to monitor employees' conformity to those standards, and teaching managers and nonmanagerial employees at all levels of the organization how to respond to ethical dilemmas appropriately. According to what you have read, what is the proper name for someone with these job duties?

Accepted Answer

A) comptroller 
B) regulatory agency 
C) whistleblower 
D) ethics ombudsman

Question 7

Describe the major provisions of Title VII of the Civil Rights Act of 1964, the Equal Pay Act, and the Americans with Disabilities Act.

Accepted Answer

The answer of Describe the major provisions of Title VII...

Question 8

Nils is a human resources director at a small company. He mentions to his CEO that one of the company's employees has requested paternity leave. The CEO asks, "Do we really have to provide that?" Which of these laws should Nils cite in his answer?

Accepted Answer

A) Equal Pay Act 
B) Age Discrimination in Employment Act 
C) Pregnancy Discrimination Act 
D) Family and Medical Leave Act

Question 9

The most critical stakeholder group is often the

Accepted Answer

A) stockholders. 
B) managers. 
C) employees. 
D) customers.

Question 10

Lisa, one of the employees at a small factory, says that she should be paid as much as her coworker Jonathan. Lisa and Jonathan have the same job title, but Jonathan has been with the company six months longer. Lisa is white, and Jonathan is African American. Both of them are in their late 40s. Under which federal law might Lisa bring a claim of discrimination?

Accepted Answer

A) Equal Pay Act 
B) Age Discrimination in Employment Act 
C) Pregnancy Discrimination Act 
D) Civil Rights Act

Question 11

Which of the following is a likely result of loss of trust?

Accepted Answer

A) Withholding information becomes the norm to keep the stakeholders' interests safe. 
B) Distrust decreases the time spent negotiating and bargaining between stakeholders. 
C) More motivated stakeholders contribute to a higher standard of living and well-being. 
D) An increase in company performance takes place as people try to win back trust.

Question 12

Danika, a board member for a medium-sized corporation, faces an ethical dilemma. She is unsure whether the board should fire senior employees who have violated rules or merely discipline those employees but keep them on staff to avoid potentially harmful publicity. Danika asks herself, "Would my family members and friends approve of this decision, and am I willing to see the decision communicated to all people and groups affected?" Asking this question is part of the ________ rule.

Accepted Answer

A) justice 
B) moral rights 
C) utilitarian 
D) practical

Question 13

One managerial implication of the justice model is that managers should base their decisions on

Accepted Answer

A) whatever stockholders want because stockholders own the company. 
B) what provides the maximum benefit to the most stakeholders. 
C) whatever promotes a fair distribution of outcomes to stakeholders. 
D) a consensus of local, national, and international opinion.

Question 14

Formal standards and rules, based on beliefs about right or wrong, that managers can use to help themselves make appropriate decisions with regard to the interests of their stakeholders are

Accepted Answer

A) honor codes. 
B) codes of ethics. 
C) moral codes. 
D) existentialist guidelines.

Question 15

An example of how societal ethics vary among societies might be how they view

Accepted Answer

A) murdering a boss. 
B) bombing a competitor's factory. 
C) missing a meeting. 
D) bribing a public official.

Question 16

Under the utilitarian rule, an ethical decision is one that best maintains and protects the fundamental rights and privileges of the people affected by it.

Accepted Answer

A) True 
 B)False

Question 17

Employees who are similar in their level of skill, performance, or responsibility should receive similar pay; allocation of outcomes should not be based on differences such as gender, race, or religion. This is an example of which rule of ethical decision making?

Accepted Answer

A) justice rule 
B) moral rights rule 
C) utilitarian rule 
D) practical rule

Question 18

According to which of the following rules is an ethical decision one that best maintains people's fundamental privileges?

Accepted Answer

A) religious equality 
B) moral rights 
C) financial 
D) fairness-based

Question 19

Since becoming a senior vice president at her firm, Malaika has checked in informally with workers who reported concerns related to diversity and unfair treatment and represented the company at job fairs that attract diverse candidates. She has also worked with contractor firms to improve their diversity management of subcontractors. According to the text, which managerial roles has Malaika played?

Accepted Answer

A) monitor, spokesperson, negotiator 
B) resource allocator, spokesperson, entrepreneur 
C) disturbance handler, resource locator, ally 
D) dissembler, monitor, negotiator

Question 20

The U.S. Census treats ethnicity in terms of whether a person

Accepted Answer

A) speaks a foreign language. 
B) is Chinese, Korean, or Japanese. 
C) has a skin color other than white. 
D) is Hispanic, Latino, or of Spanish origin or not.

Exam 3: Managing Ethics and Diversity