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    Marketing Management Study Set 11
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    Exam 14: Customer Satisfaction and Customer Relationships
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    For __________ Purchases, the Comparative Evaluation Process May Be Nearly
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For __________ Purchases, the Comparative Evaluation Process May Be Nearly

Question 60

Question 60

Multiple Choice

For __________ purchases, the comparative evaluation process may be nearly instantaneous and quickly forgotten.


A) high-involvement
B) quick
C) low-involvement
D) B2B

Correct Answer:

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