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  3. Study Set
    Managing for Quality and Performance Excellence Study Set 1
  4. Exam
    Exam 1: Introduction to Quality
  5. Question
    Employees Who Embrace Quality as a Personal Value Often Go
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Employees Who Embrace Quality as a Personal Value Often Go

Question 44

Question 44

True/False

Employees who embrace quality as a personal value often go beyond what they're asked or normally expected to do in order to provide extraordinary service to a customer.

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