Multiple Choice
Which of the following is true regarding the six-sigma approach to quality improvement?
A) It does not address problems involving cost reduction and efficiency.
B) It integrates many traditional quality improvement tools and techniques that have been tested and validated over the years, with a bottom-line and strategic orientation.
C) It become less effective in addressing problems related to quality and efficiency if the six sigma tools are combined with lean tools from the Toyota production system.
D) It focuses entirely on the training and education of managers and not the front-line employees and the technical staff in the organization.
Correct Answer:

Verified
Correct Answer:
Verified
Q41: Describe the steps taken by Huawei's senior
Q42: Organizations can ensure that the quality is
Q43: Why is it important for organizations to
Q44: Employees who embrace quality as a personal
Q45: The purchasing department helps a firm in
Q47: The value perspective defines quality of a
Q48: During the 1940s and 1950s,after World War
Q49: Which of the following perspectives of quality
Q50: Customers evaluate a service primarily by the
Q51: Services cannot be inventoried or inspected prior