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  3. Study Set
    Managing for Quality and Performance Excellence Study Set 1
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    Exam 3: Customer Focus
  5. Question
    The Effectiveness of the Field Intelligence Method of Gathering Customer
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The Effectiveness of the Field Intelligence Method of Gathering Customer

Question 20

Question 20

True/False

The effectiveness of the field intelligence method of gathering customer information depends upon a culture that encourages open communication with superiors.

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