Which of the Following Statements Is True of the Development

Multiple Choice

Which of the following statements is true of the development of the Baldrige Criteria?

A) The initial set of criteria in 1988 had 20 items with 30 areas to address.
B) The set of criteria in 1997 had 62 items and 278 areas to address.
C) The word "quality" was judiciously included in the mid-1990s.
D) In 1999, the criteria were reworded in a question format.