A Need-Satisfaction Presentation Is a Format That

Multiple Choice

A need-satisfaction presentation is a format that

A) uses computer, information, communication, and Internet technologies to make the sales presentation more effectively and efficiently.
B) consists of information that must be provided in an accurate, thorough, and step-by-step manner to inform the prospect.
C) assumes that given the appropriate stimulus by a salesperson, the prospect will buy.
D) emphasizes probing and listening by the salesperson to identify needs and interests of prospective buyers.
E) builds ties to customers based on a salesperson's attention and commitment to customer needs.