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Which of the Following Statements Should a Salesperson Use to Accept

Question 199

Multiple Choice

Which of the following statements should a salesperson use to accept the objection?


A) "I think I might be able to explain that better to you after showing you this diagram."
B) "Yes, you're right, it is lighter. Customers haven't mentioned that as a problem-why do you think it might be?"
C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
D) "Where did you hear that? Your source must have erroneous information."
E) "As I was saying…."

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