Consumers Can Easily Evaluate Shoes, Jewelry, and Skis Before Making

Multiple Choice

Consumers can easily evaluate shoes, jewelry, and skis before making a purchase so they have ________ properties. On the other hand, consumers can evaluate services such as restaurants, ski instructors, and ride sharing only during or after their purchase, meaning these products have ________ properties.

A) consistent; inconsistent
B) search; experience
C) inconsistent; consistent
D) experience; search
E) gap; encounter