Multiple Choice
The tangibles that make up the service, such as buildings, landscaping, vehicles, furnishings, signage, brochures, and equipment, comprise which element of the seven Ps of services marketing?
A) process
B) place
C) physical environment
D) productivity
E) product
Correct Answer:

Verified
Correct Answer:
Verified
Q85: As a dimension of service quality, the
Q86: Sarah has a backache due to overexertion.
Q87: An airline's load factor refers to<br>A) the
Q88: Services incorporate the four I's of product
Q89: Which of these services has the lowest
Q91: Relationship marketing provides several benefits for service
Q92: Which of the following is considered a
Q93: Which of these statements about relationship marketing
Q94: Services can be classified by their method
Q95: Service organizations must manage the availability of