Multiple Choice
There are six major obstacles that face management in their efforts to implement a yield management system. Which of the following was not listed as one of the six obstacles?
A) It is extremely expensive.
B) Lack of creativity.
C) Conflict between sales and service.
D) Targeting the wrong customers.
E) Rewarding the wrong behavior.
Correct Answer:
Verified
Correct Answer:
Verified
Q2: A front desk is divided into several
Q3: Traditionally, the bellstaff was considered "concierge"?
Q4: The authors of the article state, profits
Q5: According to the author, the first and
Q6: Which of the following characteristics was not
Q7: One area where group RM will likely
Q8: Customer complaints are a tedious part of
Q9: What information should the front office have
Q10: A hotel is able to identify its
Q11: Which of the following was not considered