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    Exam 14: Building Customer Loyalty: Customer Relationship Management and Service Strategies
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    In the Customer Pyramid, Which of the Following Would Be
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In the Customer Pyramid, Which of the Following Would Be

Question 6

Question 6

Multiple Choice

In the customer pyramid, which of the following would be most comparable to the 20 percent of the 80-20 rule?


A) The platinum segment
B) The wood segment
C) The lead segment
D) The iron segment
E) The gold segment

Correct Answer:

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