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    Marketing Real People Real Choices Study Set 5
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    Exam 7: Sharpening the Focus: Target Marketing Strategies and Cus-Tomer Relationship Management
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    To Determine Customer Equity,firms
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To Determine Customer Equity,firms

Question 2

Question 2

Multiple Choice

To determine customer equity,firms .


A) develop a target marketing strategy
B) analyze the investments they make in acquiring customers
C) compare one relationship enhancement with another relationship enhancement
D) calculate the value of the brand equity
E) analyze the investments they make in plant and equipment

Correct Answer:

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