Leah Enjoys Designing Her Own Cards at Kiosks at Hallmark

Multiple Choice

Leah enjoys designing her own cards at kiosks at Hallmark card shops.Through the use of a computer program,she can select pictures that best communicate her message,and then she can type in her own message.Once her card is printed,she pays for it just as if she purchased it off the rack.In this case,Leah is reacting positively to which situational influence?

A) the physical environment
B) reference groups
C) opinion leaders
D) place utility
E) all of the above