True/False
External marketing describes the training and motivation required by employees in order to properly serve the customers.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q5: A service is essentially intangible.
Q6: There are five categories of service offerings
Q7: While goods meet personal needs, services meet
Q8: The manager of a computer service center
Q9: Customers who view a service as homogeneous
Q11: Define customer failures and list four methods
Q12: What the customer expects from a service
Q13: Services high in _ qualities have characteristics
Q14: Walmart has decided to hire extra clerks
Q15: The experience qualities of a good or