Question 1

According to the rational model of decision making, a decision maker first

Accepted Answer

A)  takes corrective action. 
B)  identifies the problem. 
C)  receives feedback. 
D)  evaluates alternatives.

Question 2

Whenever supervisors ask for input from a group, they should be sure they intend to use the information, or the group

Accepted Answer

A)  members will fall victim to groupthink. 
B)  will suffer from the recency syndrome. 
C)  members will be offended. 
D)  will be more likely to use self-censorship.

Question 3

It is appropriate to make a decision using bounded rationality when

Accepted Answer

A)  it is not possible to be decisive. 
B)  a group has to arrive at the decision. 
C)  the decision needs to be made quickly in a crisis. 
D)  it is not possible to use stereotypes.

Question 4

Identify a disadvantage of group decision making.

Accepted Answer

A)  Group decision-making processes always look at problems from a narrow perspective. 
B)  Group decision-making processes disallow people to draw on their own experiences when generating and evaluating ideas. 
C)  People who come up with a solution are more likely to support the implementation of the solution only when their contributions are rewarded. 
D)  There is always a risk of the group reaching an inferior decision by letting a subgroup dominate the process.

Question 5

Which of the following refers to a rigid opinion about categories of people?

Accepted Answer

A)  Ethnocentrism 
B)  Narcissism 
C)  Stereotype 
D)  Nepotism

Question 6

Rationalization interferes with good decisions when the decision maker focuses more on weighing alternatives against previously defined criteria than on justifying an alternative.

Accepted Answer

A) True 
 B)False

Question 7

Probability theory, decision trees, and computer software are tools for analyzing alternatives for decision making.

Accepted Answer

A) True 
 B)False

Question 8

Rita, the sales manager of a large multinational company, relies on her experience and instinct rather than quantifiable data to predict the future trends in the demand for their product. She says, "I think we should increase the inventory of our product by 20 percent. I feel there is going to be a huge spike in the next quarter." This scenario exemplifies the human compromise known as ________.

Accepted Answer

A)  bounded rationality 
B)  subjective rationality 
C)  stereotyping 
D)  simplicity

Question 9

In the rational model of decision making, evaluation of alternatives

Accepted Answer

A)  is the last step. 
B)  should be as objective as possible. 
C)  can only be done with the help of a decision tree. 
D)  is the only step that requires subjective rationality.

Question 10

Which of the following is a true statement about bounded rationality?

Accepted Answer

A)  It is the act of choosing an alternative that meets the minimum standards of acceptability. 
B)  It is the main cause of the recency syndrome. 
C)  It occurs when we rely on intuition instead of data. 
D)  It is our tendency to find the simplest possible solution to a problem.

Question 11

In the rational model of decision making, which of the following steps comes after one chooses and implements the best alternative?

Accepted Answer

A)  Identifying the problem 
B)  Gathering and organizing facts 
C)  Getting feedback and taking corrective action 
D)  Identifying the alternative solutions

Question 12

People who are involved in coming up with a solution are less likely to support its implementation since they know that the solution is still the supervisor's total responsibility.

Accepted Answer

A) True 
 B)False

Question 13

Steven works 90 hours a week at his job as the manager of a paper manufacturing company. He often feels stressed while at work. He assumes that his strained relationship with his girlfriend is the reason for his stress, so he decides to break up with her. According to the rational model of decision making, Steven has

Accepted Answer

A)  accurately identified the source of his problem. 
B)  applied bounded rationality to evaluate his alternatives. 
C)  made the mistake of choosing and implementing the best alternative without getting feedback first. 
D)  not identified alternative solutions.

Question 14

In the context of the human compromises in decision making, rationalization occurs when people

Accepted Answer

A)  select an alternative that they have tried before and that has delivered acceptable results. 
B)  consider alternatives only until one is found that meets their minimum criteria for acceptability. 
C)  favor solutions that they believe they can justify to others. 
D)  remember events that have occurred recently than those that took place sometime in the past.

Question 15

A decision is a(n)

Accepted Answer

A)  choice from among available alternatives. 
B)  prejudicial treatment of others. 
C)  belief held by like-minded people. 
D)  evaluation of evidences.

Question 16

Assuming that everyone is alike is not a cure for stereotyping because it

Accepted Answer

A)  results in bounded rationality. 
B)  oversimplifies the situation. 
C)  eliminates groupthink. 
D)  values individual differences.

Question 17

Define the term "decision." List the steps involved in the rational model of decision making.

Accepted Answer

The answer of Define the term "decision." List the steps...

Question 18

A supervisor leading a group decision-making meeting should make sure that everyone participates because

Accepted Answer

A)  it creates an illusion of invulnerability in the group. 
B)  it stimulates groupthink, which enhances the quality of ideas. 
C)  it is the only way to avoid the problems related to stereotyping. 
D)  it utilizes the variety of opinions and expertise available.

Question 19

In the context of human compromises in decision making, which of the following statements is true of bounded rationality?

Accepted Answer

A)  It occurs when a decision maker tends to select an alternative that he or she has tried before and that has delivered acceptable results. 
B)  It occurs when a decision maker settles for an alternative that he or she considers good enough because other limitations make finding the best alternative impossible. 
C)  It occurs when a decision maker relies on his or her intuition and gut instincts while analyzing alternatives instead of collecting impartial data. 
D)  It occurs when a decision maker assumes that everyone around sees things the way he or she does.

Question 20

The ability to bring about something imaginative or new is known as

Accepted Answer

A)  brainstorming. 
B)  creativity. 
C)  participation. 
D)  groupthink.

Exam 8: Problem Solving, Decision Making, and Creativity

According to the rational model of decision making, a decision maker first

Whenever supervisors ask for input from a group, they should be sure they intend to use the information, or the group

It is appropriate to make a decision using bounded rationality when

Identify a disadvantage of group decision making.

Which of the following refers to a rigid opinion about categories of people?

Rationalization interferes with good decisions when the decision maker focuses more on weighing alternatives against previously defined criteria than on justifying an alternative.

Probability theory, decision trees, and computer software are tools for analyzing alternatives for decision making.

In the rational model of decision making, evaluation of alternatives

Which of the following is a true statement about bounded rationality?

In the rational model of decision making, which of the following steps comes after one chooses and implements the best alternative?

People who are involved in coming up with a solution are less likely to support its implementation since they know that the solution is still the supervisor's total responsibility.

In the context of the human compromises in decision making, rationalization occurs when people

A decision is a(n)

Assuming that everyone is alike is not a cure for stereotyping because it

Define the term "decision." List the steps involved in the rational model of decision making.

A supervisor leading a group decision-making meeting should make sure that everyone participates because

In the context of human compromises in decision making, which of the following statements is true of bounded rationality?

The ability to bring about something imaginative or new is known as