Question 1

Which is the first stage of the team development process?

Accepted Answer

A)  Forming 
B)  Storming 
C)  Performing 
D)  Norming

Question 2

Mark supervises a group of employees who are always at odds with one another. Which of the following steps should Mark take to foster group cohesiveness?

Accepted Answer

A)  Make the group members aware of their individual contributions to the group 
B)  Help the members set their personal goals rather than focusing on a common goal 
C)  Try to keep the group size large 
D)  Encourage competition with other groups

Question 3

People can satisfy personal needs by joining a group.

Accepted Answer

A) True 
 B)False

Question 4

The graphics design team at TelDesign willingly takes on new projects and always completes them on time. The team members work together on all projects and help each other out as needed. In the context of the characteristics of team productivity, the dimension of quality described in this scenario is known as ________.

Accepted Answer

A)  assessment of progress and results 
B)  acceptance of assignments 
C)  comfortable atmosphere 
D)  relatively low turnover

Question 5

A frequent complaint about meetings is that they waste time because participants stray from the main topic and go off on tangents.

Accepted Answer

A) True 
 B)False

Question 6

Discuss the problems that often arise during team meetings and suggest ways of overcoming these problems.

Accepted Answer

The answer of Discuss the problems that often arise during...

Question 7

José, a supervisor at Stay-A-Day Hotels, provides his subordinates with all the resources they need to do their job properly. He also ensures that he helps them in removing all obstacles that hinder their ability to perform well at work. In the context of coaching the team, José is ________ his subordinates.

Accepted Answer

A)  storming 
B)  adjourning 
C)  enabling 
D)  norming

Question 8

In the context of today's business world, a(n) ________ is two or more people who interact with one another, are aware of one another, and think of themselves as a unit.

Accepted Answer

A)  gathering 
B)  audience 
C)  group 
D)  assembly

Question 9

Activities like setting goals, analyzing what needs to be done and allocating work, examining how well the group is working, and examining the relationships among the team members are part of the process of ________.

Accepted Answer

A)  enabling 
B)  biofeedback 
C)  team building 
D)  appraisal

Question 10

Alice, Noah, and Isaac are colleagues at Faxotell Inc. They meet every Saturday morning at the gym for workout sessions. In the context of the different types of groups, the gym group of Alice, Noah, and Isaac is a(n) ________ group.

Accepted Answer

A)  informal 
B)  formal 
C)  homogenous 
D)  task

Question 11

In the context of the characteristics associated with team productivity, openness and honesty build ________ between team members.

Accepted Answer

A)  status 
B)  trust 
C)  norms 
D)  homogeneity

Question 12

John is a new employee at IronMakers Inc. He wants to be a supervisor. Therefore, he socializes with the supervisors of the organization. He feels important when he is with them. In the context of the reasons for joining groups, which of the following is the reason why John likes to associate with the supervisors in his company?

Accepted Answer

A)  Closeness 
B)  Achievement of personal objectives 
C)  Common goals 
D)  Strength in numbers

Question 13

Task groups are best defined as

Accepted Answer

A)  permanent groups set up to fulfill ongoing needs in an organization. 
B)  groups that form when the individuals in an organization develop relationships to meet personal goals. 
C)  groups set up to carry out a specific activity and are disbanded when the activity is completed. 
D)  groups which appear on a company's organization chart.

Question 14

Salman is a new employee at a quarry. Being a new employee, he feels lonely at work. However, he finds a group of people who share jokes and speak informally with each other to reduce work-related stress. Salman feels confident being with them and joins their group. In the context of the reasons for joining groups, which of the following is the reason why Salman joined the group?

Accepted Answer

A)  Closeness 
B)  Achievement as objective 
C)  Common goals 
D)  Strength in numbers

Question 15

In the U.S. division of Nine Inc., employees from different functional departments are brought together to work on the development of a new computer operating system. After the successful completion of the project, this group is broken up. This group is an example of a(n) ________ group.

Accepted Answer

A)  functional 
B)  virtual 
C)  informal 
D)  task

Question 16

The quality assurance team at Fern Automobiles has three members: Brenda, Claude, and Stefan, who completed their training as associate automobile engineers. After forming the new team, they went through a period of conflicts. However, they now understand their roles and work together to achieve their department's goals. In the context of the stages of team development, the quality assurance team is in the ________ stage.

Accepted Answer

A)  adjourning 
B)  norming 
C)  storming 
D)  performing

Question 17

In the context of the stages of team development, storming is often perceived as a stressful period because group members

Accepted Answer

A)  undergo many formal training sessions. 
B)  try to delineate exactly what each member's specific role will be. 
C)  try to understand conceptual issues that affect their performance. 
D)  are very concerned about their productivity.

Question 18

Which of the following best defines functional groups?

Accepted Answer

A)  Groups that fulfill ongoing needs in an organization by carrying out a particular function 
B)  Groups that are set up to carry out a specific function and then disbanded when it is completed 
C)  Groups that work together and solve functional problems through computer-based interactions 
D)  Groups that are formed for the purpose of bringing together employees with similar non-work-related interests

Question 19

A task group is

Accepted Answer

A)  formed to carry out a particular function, such as producing or selling goods. 
B)  often disbanded once the objective of the group is achieved. 
C)  set up to satisfy the informal needs of the members in a group. 
D)  also called an organic group.

Question 20

A new research team is formed at Tezel Inc. The group members are all new recruits, and they spend the first few months getting to know each other and understanding their roles in the company. They learn to coordinate their work by understanding each other's strengths and weaknesses. In the context of the stages of team development, the team is in the ________ stage.

Accepted Answer

A)  performing 
B)  norming 
C)  forming 
D)  storming

Exam 3: Groups, Teams, and Powerful Meetings