Close Supervision of the Sales Force by the Sales Manager

Multiple Choice

Close supervision of the sales force by the sales manager has been referred to as a two-edged sword because it:

A) Reduces both role conflict and role ambiguity
B) Requires the boundary-spanning salesperson to please both internal and external stakeholders
C) Helps reduce role inaccuracy while increasing role ambiguity
D) Improves sales force performance while using up a huge amount of the sales manager's time
E) Encourages linkage role inaccuracies while increasing motivation levels