Multiple Choice
The Toronto Maple Leafs hockey team may look like potential Stanley Cup winners on a particular day but lose by ten goals the next day. This illustrates the__________nature of services.
Nature
A) inconsistent
B) intangible
C) inseparable
D) invisible
Correct Answer:
Verified
Correct Answer:
Verified
Q16: Which job below is likely to have
Q17: Which of the following is a point
Q18: Andrea Arena is the owner of 2
Q19: When Theresa Martinez relocated from British Columbia
Q20: Organizations attempt to reduce the inconsistency in
Q22: Many services, such as banking and insurance,
Q23: Jane West is just graduating with an
Q24: Inseparability in services means:<br>A)consumers see little variation
Q25: Many service businesses use off-peak pricing, which
Q26: Considering the concept of a service continuum,