Multiple Choice
Services-marketing experts generally agree that there is a hierarchy of new-service categories that is somewhat similar to the continuous, dynamically continuous, and discontinuous innovation continuum for physical products. This hierarchy consists of
________ categories.
A) six
B) seven
C) five
D) four
Correct Answer:

Verified
Correct Answer:
Verified
Q174: Support goods are items used to assist
Q175: What advantages does the ThothX Tower have
Q176: When it comes to developing new services
Q177: Many services-marketing experts suggest that creating and
Q178: If consumer demand for Ford cars (a
Q180: Figure 10-1<br> <img src="https://d2lvgg3v3hfg70.cloudfront.net/TB2585/.jpg" alt="Figure 10-1
Q181: Test marketing is:<br>A)almost always done, especially for
Q182: KFC is trying to understand whether they
Q183: The risk and uncertainty of the commercialization
Q184: Procter & Gamble offers home cleaning products