Question 1

Describe SPC and Acceptance Sampling.What is the key difference between the two?

Accepted Answer

The answer of Describe SPC and Acceptance Sampling.What is the...

Question 2

Briefly explain THREE of the statistical tools of Six Sigma.

Accepted Answer

The answer of Briefly explain THREE of the statistical tools...

Question 3

Acceptance sampling is a statistical technique that enables a shipment reject or accept decision to be made based on information obtained from a representative sample drawn from the population.

Accepted Answer

A) True 
 B)False

Question 4

When designing a manufacturing or service process, a Pareto chart would be an essential tool for evaluating the process in terms of its action elements, waiting periods, and process flow.

Accepted Answer

A) True 
 B)False

Question 5

The Quick Response program, developed in the 1980's, was an offshoot of the following supply chain concept:

Accepted Answer

A)  Efficient Consumer Response 
B)  Six Sigma 
C)  Just-in-Time 
D)  Kaisen

Question 6

The primary design objective with lean layouts is to reduce wasted movements of workers, customers, and/or work-in-process.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following are among the MOST important elements of the lean production philosophy?

Accepted Answer

A)  Quality inspections and a standardized product line 
B)  Fully automated assembly lines and a large supplier base 
C)  Large inventories and quality inspections 
D)  Waste reduction and continuous improvement

Question 8

Lean production is an operating philosophy or mindset that essentially attempts to minimize the impact of system variability and flaws in forecasting through the use of high safety stock inventories.

Accepted Answer

A) True 
 B)False

Question 9

A company sells eggs in boxes with 12 cartons and 12 eggs in each carton, thus there are 144 eggs in each box.The organization wants to construct a P-chart to track the proportion of broken eggs in each sample (shown below).If the company used one box of eggs in each sample in the dataset below, what would be the centerline, upper control limit (UCL), and lower control limit (LCL) for the appropriate P-chart? (Use z = 3.) Choose the closest answer.

Accepted Answer

A)  Centerline = 0.50, UCL = 0.625, LCL = 0.375 
B)  Centerline = 0.025, UCL = 0.64, LCL = 0 
C)  Centerline = 0.30, UCL = 0.70, LCL = 0 
D)  Centerline = 0.083, UCL = 0.152, LCL = 0.014

Question 10

Which of the following is NOT one of the Seven Wastes?

Accepted Answer

A)  Excess inventory 
B)  Environmental waste 
C)  Waiting 
D)  Scrap and rework

Question 11

Some of Deming's 14 points actually conflict with many Six Sigma concepts.

Accepted Answer

A) True 
 B)False

Question 12

When compared to their U.S.counterparts, a benchmarking study found that Japanese auto manufacturers used:

Accepted Answer

A)  Twice the manufacturing labor 
B)  Double the manufacturing space 
C)  Half the engineering hours to produce a new automobile model 
D)  All of the above

Question 13

Which tool is useful for presenting data in an organized fashion, indicating process problems from most to least severe:

Accepted Answer

A)  Pareto Charts 
B)  Check Sheets 
C)  Cause-and-Effect Diagrams 
D)  Fishbone Diagrams

Question 14

A Nevada Bank keeps track of errors from 20 clerks.Each sample has 100 records.They want to construct a P-chart to track the proportion of errors in each sample.The table below shows the number of errors per sample.(Use z=3 for control limit calculations.)
  
a.Determine P.
b.Determine σP.
c.Determine the 3-sigma UCL and LCL.
d.Does the process appear to be in statistical control?

Accepted Answer

The answer of A Nevada Bank keeps track of errors...

Question 15

The following is a term that refers to error or mistake proofing:

Accepted Answer

A)  Kaizen 
B)  Muda 
C)  Kanban 
D)  Poka-yoke

Question 16

Statistical process control (SPC) allows firms to compare process performance to desired levels or required standards.

Accepted Answer

A) True 
 B)False

Question 17

Waste in Japan is also referred to as:

Accepted Answer

A)  Muda 
B)  Kanban 
C)  Poka-yoke 
D)  Sakichi

Question 18

The Five-Ss refer to:

Accepted Answer

A)  Overspending habits 
B)  Keiretsu relationships 
C)  Industrial housekeeping 
D)  Robust evaluation techniques

Question 19

Which person was a key figure in developing the Toyota Production System and also developed the concept of poka-yoke?

Accepted Answer

A)  Deming 
B)  Ohno 
C)  Toyoda 
D)  Shingo

Question 20

When lean firms share their best practices with supply chain members, this is referred to as yokoten.

Accepted Answer

A) True 
 B)False

Exam 8: Process Management: Lean and Six Sigma in the Supply Chain

Describe SPC and Acceptance Sampling.What is the key difference between the two?

Briefly explain THREE of the statistical tools of Six Sigma.

Acceptance sampling is a statistical technique that enables a shipment reject or accept decision to be made based on information obtained from a representative sample drawn from the population.

When designing a manufacturing or service process, a Pareto chart would be an essential tool for evaluating the process in terms of its action elements, waiting periods, and process flow.

The Quick Response program, developed in the 1980's, was an offshoot of the following supply chain concept:

The primary design objective with lean layouts is to reduce wasted movements of workers, customers, and/or work-in-process.

Which of the following are among the MOST important elements of the lean production philosophy?

Lean production is an operating philosophy or mindset that essentially attempts to minimize the impact of system variability and flaws in forecasting through the use of high safety stock inventories.

Which of the following is NOT one of the Seven Wastes?

Some of Deming's 14 points actually conflict with many Six Sigma concepts.

When compared to their U.S.counterparts, a benchmarking study found that Japanese auto manufacturers used:

Which tool is useful for presenting data in an organized fashion, indicating process problems from most to least severe:

The following is a term that refers to error or mistake proofing:

Statistical process control (SPC) allows firms to compare process performance to desired levels or required standards.

Waste in Japan is also referred to as:

The Five-Ss refer to:

Which person was a key figure in developing the Toyota Production System and also developed the concept of poka-yoke?

When lean firms share their best practices with supply chain members, this is referred to as yokoten.