The Nurse Manager Is Aware That Conflict Is Occurring on Her

Multiple Choice

The nurse manager is aware that conflict is occurring on her unit; however,she is focused on preparing for a state health department visit,so she ignores the problem.A factor that can increase stress and escalate conflict is:

A) The use of avoidance.
B) An enhanced nursing workforce.
C) Accepting that some conflict is normal.
D) Managing the effects of fatigue and error.