Question 1

Effective strategic leaders develop strategies that:

Accepted Answer

A)  enhance value to the customers. 
B)  create synergistic opportunities. 
C)  build on the company's core competence. 
D)  all of the answers are correct

Question 2

Resistance to change is more likely to succeed if the forces resisting the change are stronger than the forces driving the need for change. Describe some of the specific tactics that resisters would employ to thwart change efforts.

Accepted Answer

The answer of Resistance to change is more likely to...

Question 3

Write an inspiring mission statement for an organization you work or worked for. If the company has one, you may use it or revise it. Explain the core values and core purpose of your mission statement.

Accepted Answer

The answer of Write an inspiring mission statement for an...

Question 4

Describe the role of leadership in successful change implementation.

Accepted Answer

The answer of Describe the role of leadership in successful...

Question 5

Learning anxiety is the feeling that unless an organization makes a change, it is going to be out of business or fail to achieve some important goals.

Accepted Answer

A) True 
 B)False

Question 6

What are the phases of the eight-stage model for planned change?

Accepted Answer

The answer of What are the phases of the eight-stage...

Question 7

To overcome resistance to change, effective managers must think in terms of people actions rather than task actions.

Accepted Answer

A) True 
 B)False

Question 8

Give an example of when you were resistant to change. Be sure to identify your resistance by one of the seven reasons in Exhibit 11.3.

Accepted Answer

The answer of Give an example of when you were...

Question 9

Based on the business you selected to start in Skill-Development Exercise 1, what would be some of your strengths and weaknesses, opportunities and threats, compared to your competitors?

Accepted Answer

The answer of Based on the business you selected to...

Question 10

In the three stage model of change, the ____ phase is the same as Kotter's step of establishing a sense of urgency.

Accepted Answer

A)  unfreezing 
B)  changing 
C)  refreezing 
D)  visioning

Question 11

A leader who believes that a company cannot reach its full potential without an inspiring vision is more likely to be which of the following?

Accepted Answer

A)  strategic thinker 
B)  nonstrategic thinker

Question 12

A mission statement provides the foundation for developing an organization's vision statement, which describes the general purpose of the organization.

Accepted Answer

A) True 
 B)False

Question 13

The effective strategist must be capable of which of the following?

Accepted Answer

A)  Communicating effectively. 
B)  Deciding on appropriate goals and priorities. 
C)  Anticipating and forecasting events in the external environment. 
D)  all of the above.

Question 14

Discuss how an organization's objectives may affect its search for opportunities.

Accepted Answer

The answer of Discuss how an organization's objectives may affect...

Question 15

Think of your college or university. Prepare a SWOT analysis that identifies one opportunity and one threat facing your institution in the next five years. Also identify a strength and weakness that you think your institution has.

Accepted Answer

The answer of Think of your college or university. Prepare...

Question 16

Strategy ____ has been described as the most important and most difficult part of the strategic management process.

Accepted Answer

A)  formulation 
B)  implementation 
C)  evaluation 
D)  analysis

Question 17

To reduce employees' resistance to change, change agents need to pay attention to the five Ps, which include

Accepted Answer

A)  price 
B)  promotion 
C)  purpose 
D)  proof 
E)  C and d

Question 18

Examples of the "S" in SWOT analysis are brand name, reputation, and patents.

Accepted Answer

A) True 
 B)False

Question 19

The supervisor of the printing shop has just announced that the company will buy new machines to replace the old ones. The word through the grapevine is that workers are not very receptive to this change because they believe new machines will need fewer operators. You have just returned from a workshop on change and resistance to change. Which of the following best describes the reason for resisting this change?

Accepted Answer

A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated

Question 20

What is the difference between people-oriented and task-oriented strategies for minimizing resistance to change?

Accepted Answer

The answer of What is the difference between people-oriented and...

Exam 11: Change Management and Strategic Leadership

Effective strategic leaders develop strategies that:

Resistance to change is more likely to succeed if the forces resisting the change are stronger than the forces driving the need for change. Describe some of the specific tactics that resisters would employ to thwart change efforts.

Write an inspiring mission statement for an organization you work or worked for. If the company has one, you may use it or revise it. Explain the core values and core purpose of your mission statement.

Describe the role of leadership in successful change implementation.

Learning anxiety is the feeling that unless an organization makes a change, it is going to be out of business or fail to achieve some important goals.

What are the phases of the eight-stage model for planned change?

To overcome resistance to change, effective managers must think in terms of people actions rather than task actions.

Give an example of when you were resistant to change. Be sure to identify your resistance by one of the seven reasons in Exhibit 11.3.

Based on the business you selected to start in Skill-Development Exercise 1, what would be some of your strengths and weaknesses, opportunities and threats, compared to your competitors?

In the three stage model of change, the ____ phase is the same as Kotter's step of establishing a sense of urgency.

A leader who believes that a company cannot reach its full potential without an inspiring vision is more likely to be which of the following?

A mission statement provides the foundation for developing an organization's vision statement, which describes the general purpose of the organization.

The effective strategist must be capable of which of the following?

Discuss how an organization's objectives may affect its search for opportunities.

Think of your college or university. Prepare a SWOT analysis that identifies one opportunity and one threat facing your institution in the next five years. Also identify a strength and weakness that you think your institution has.

Strategy ____ has been described as the most important and most difficult part of the strategic management process.

To reduce employees' resistance to change, change agents need to pay attention to the five Ps, which include

Examples of the "S" in SWOT analysis are brand name, reputation, and patents.

What is the difference between people-oriented and task-oriented strategies for minimizing resistance to change?