Question 1

Food cost is more likely to be higher in an assembly serve system.

Accepted Answer

A) True 
 B)False  True

Question 2

In systems theory the process of changing inputs into outputs is known as

Accepted Answer

A)   dynamic equilibrium
B)   homeostasis
C)   equifinality
D)   transformation D

Question 3

The human relations theory of management developed following research conducted by Elton Mayo.

Accepted Answer

A) True 
 B)False  True

Question 4

Choose the phrase that best states the primary objective of the assembly/serve system?

Accepted Answer

A)   a desire for individuality
B)   minimize labor cost
C)   serve rural healthcare facilities
D)   suited to multiple serving units

Question 5

Which of the following types of foodservice operations is best suited to a commissary system?

Accepted Answer

A)   operations where a large number of people must be served in one place
B)   operations where service is close to production
C)   operations with a large number of serving units
D)   operations with unique food requirements

Question 6

Rethermalization is the process of quick freezing prepared foods.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is the primary reason that managers of conventional foodservices have made changes in the form in which foods are purchased?

Accepted Answer

A)   to improve productivity
B)   to improve quality of outputs
C)   to reduce food cost
D)   to reduce production time

Question 8

A collection of interrelated parts unified by design to obtain one or more objectives is best described by which of the following terms?

Accepted Answer

A)   a social system
B)   a subsystem
C)   a system
D)   dynamic homeostasis

Question 9

Choose the statement that best describes the commissary foodservice system?

Accepted Answer

A)   centralized production with highly automated equipment
B)   decentralized production and centralized service
C)   procurement of food that is completely processed
D)   the type of foodservice found on military bases

Question 10

Scientific management theory held that social and psychological factors were important to worker satisfaction and productivity.

Accepted Answer

A) True 
 B)False

Question 11

Match between columns
                        Premises: ready prepared
commissary
assembly serve
conventional

Accepted Answer

The Answer of no on-premise food production and place of is...

Question 12

Match between columns
                        Premises: transformations
outputs
feedback
inputs
controls
memory
environment
linking processes

Accepted Answer

The Answer of historical data and suppliers and decision making is...

Question 13

The term "equifinality" means that there is more than one way to achieve desired goals.

Accepted Answer

A) True 
 B)False

Question 14

An organization's mission statement should be written after its objectives have been developed.

Accepted Answer

A) True 
 B)False

Question 15

An example of an output is:

Accepted Answer

A)   bread for a bakery
B)   fresh tomatoes for a catsup canner
C)   pulp for a book publisher
D)   seeds for a farmer
E)   stainless steel for an equipment manufacturer

Question 16

An ultra-stable system may be described as having

Accepted Answer

A)   homeostasis
B)   wholism
C)   entropy
D)   synergy

Question 17

Food is prepared in the main kitchen. Trays are assembled and sent from the main kitchen. This is called:

Accepted Answer

A)   cafeteria-type service
B)   centralized foodservice
C)   convenience foodservice
D)   scramble system

Question 18

Communication and decision making are linking processes in an
organizational system.

Accepted Answer

A) True 
 B)False

Question 19

The primary function of an organization's mission statement is to:

Accepted Answer

A)   attract customers
B)   motivate employees
C)   promote profit sharing
D)   guide decision making

Question 20

A foodservice organization is considered a closed system.

Accepted Answer

A) True 
 B)False

Exam 2: The Systems Approach

Food cost is more likely to be higher in an assembly serve system.

In systems theory the process of changing inputs into outputs is known as

The human relations theory of management developed following research conducted by Elton Mayo.

Choose the phrase that best states the primary objective of the assembly/serve system?

Which of the following types of foodservice operations is best suited to a commissary system?

Rethermalization is the process of quick freezing prepared foods.

Which of the following is the primary reason that managers of conventional foodservices have made changes in the form in which foods are purchased?

A collection of interrelated parts unified by design to obtain one or more objectives is best described by which of the following terms?

Choose the statement that best describes the commissary foodservice system?

Scientific management theory held that social and psychological factors were important to worker satisfaction and productivity.

Match the type of foodservice system with the appropriate description.

Match the part of the systems model with the term that belongs in this part of the system.

The term "equifinality" means that there is more than one way to achieve desired goals.

An organization's mission statement should be written after its objectives have been developed.

An example of an output is:

An ultra-stable system may be described as having

Food is prepared in the main kitchen. Trays are assembled and sent from the main kitchen. This is called:

Communication and decision making are linking processes in an organizational system.

The primary function of an organization's mission statement is to:

A foodservice organization is considered a closed system.