American Life Utilizes Portfolios with Leather Look Covers and High-Quality

Multiple Choice

American Life utilizes portfolios with leather look covers and high-quality paper and printing for its life insurance policies in order to indicate:

A) the heterogeneity of its services.
B) the intangibility of its service.
C) the perception of its management.
D) the inseparability of its agents and customers.
E) the quality of its services.