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  2. Topic
    Business
  3. Study Set
    Customer Service
  4. Exam
    Exam 2: The Challenges of Customer Service
  5. Question
    Why Are So Many People Talking About Customer Service and Yet
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Why Are So Many People Talking About Customer Service and Yet

Question 14

Question 14

Essay

Why are so many people talking about customer service and yet doing so little to improve its quality?

Correct Answer:

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Customer service is easy to talk about, ...

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