Question 1

Isolation that comes from working at home will produce psychological strain in teleworkers.

Accepted Answer

A) True 
 B)False  False

Question 2

GPS tracking systems on company vehicles that show the company where their driver is at all times and how fast they are going are an example of an acute stressor.

Accepted Answer

A) True 
 B)False  False

Question 3

What is experienced by an employee who feels that his salary is too low given his amount of responsibility and the long hours he works?

Accepted Answer

A)   distributive injustice
B)   procedural injustice
C)   interactional injustice
D)   distributive inequity A

Question 4

Inexperience and depression have some of the same symptoms.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of a primary stress intervention?

Accepted Answer

A)   talking with friends
B)   using relaxation techniques
C)   providing flexible working conditions
D)   providing employee assistance programs

Question 6

Why have primary stress interventions not been widely implemented in Canada?

Accepted Answer

A)   union resistance
B)   employee resistance
C)   supervisor resistance
D)   senior manager resistance

Question 7

Ruby Lee is always late to meetings, and her typical excuse is "I just tried to get one more thing done." Javier Suarez is always on time and drums his fingers on the table while he waits for Ruby. Ruby and Javier are both Type A personalities.

Accepted Answer

A) True 
 B)False

Question 8

Cyberbullying (tweets, comments on Facebook) is a form of interactional injustice.

Accepted Answer

A) True 
 B)False

Question 9

What are the four categories of strain reactions?

Accepted Answer

A)   organizational, physical, mental, and cognitive
B)   behavioural, cognitive, organizational, and physical
C)   psychological, physical, cognitive, and mental
D)   psychological, physical, behavioural, and organizational

Question 10

Faculty members who talk negatively about "today's students" are possibly suffering from burnout.

Accepted Answer

A) True 
 B)False

Question 11

A manager who has a subordinate who is depressed is likely to intervene when that person's productivity starts to go down.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following serious physical conditions is the most prominent outcome of stress?

Accepted Answer

A)   ulcer
B)   stroke
C)   high blood pressure
D)   coronary heart disease

Question 13

What model would explain why Celeste is unaffected by a network outage, whereas Celine is screaming loudly at the office's network administrator?

Accepted Answer

A)   socio-technical model
B)   transactional model
C)   NIOSH stressor model
D)   general adaptation syndrome model

Question 14

What two personality characteristics are particularly relevant to stress?

Accepted Answer

A)   type A and B behaviour
B)   type A and competitive behaviour
C)   type A behaviour pattern and negative affectivity
D)   negative affectivity and competitive behaviour

Question 15

Ergun works from a home office as a salesperson for a large drug company. How can his sales manager determine whether working from home is a psychosocial hazard for Ergun?

Accepted Answer

A)   monitor his inventory of drug samples
B)   monitor his nervous mannerisms
C)   monitor his email response time
D)   monitor his sales activity and results

Question 16

What is the definition of stress?

Accepted Answer

A)   an individual's internal response to, or evaluation of a demand that arouses negative feel- ings
B)   a consequence of any action and a non-adaptive process moderated by individual differ- ences
C)   a consequence of any action, moderated by individual differences and an internal event
D)   an adaptive response moderated by individual differences and a consequence of any ac- tion, situation, or event that places several demands upon a person

Question 17

What is an example of an organizational secondary stress intervention?

Accepted Answer

A)   offering PTSD counselling
B)   offering an on-site fitness centre
C)   helping sick days and leave options
D)   providing flexible working conditions

Question 18

What type of moderator can aggravate an individual's response to a stressor?

Accepted Answer

A)   buffer
B)   risk factor
C)   personality
D)   negative affectivity

Question 19

Flexible hours that help workers who are looking after elderly parents take them to their doctor's appointments are a tangible form of social support.

Accepted Answer

A) True 
 B)False

Question 20

Stressors may vary along which of the following dimensions?

Accepted Answer

A)   duration, frequency, intensity, and type
B)   duration, intensity, type, and predictability
C)   frequency of occurrence, intensity, duration, and predictability
D)   frequency of occurrence, duration, type, and environment

Exam 7: Psychosocial Hazards

Isolation that comes from working at home will produce psychological strain in teleworkers.

GPS tracking systems on company vehicles that show the company where their driver is at all times and how fast they are going are an example of an acute stressor.

What is experienced by an employee who feels that his salary is too low given his amount of responsibility and the long hours he works?

Inexperience and depression have some of the same symptoms.

Which of the following is an example of a primary stress intervention?

Why have primary stress interventions not been widely implemented in Canada?

Ruby Lee is always late to meetings, and her typical excuse is "I just tried to get one more thing done." Javier Suarez is always on time and drums his fingers on the table while he waits for Ruby. Ruby and Javier are both Type A personalities.

Cyberbullying (tweets, comments on Facebook) is a form of interactional injustice.

What are the four categories of strain reactions?

Faculty members who talk negatively about "today's students" are possibly suffering from burnout.

A manager who has a subordinate who is depressed is likely to intervene when that person's productivity starts to go down.

Which of the following serious physical conditions is the most prominent outcome of stress?

What model would explain why Celeste is unaffected by a network outage, whereas Celine is screaming loudly at the office's network administrator?

What two personality characteristics are particularly relevant to stress?

Ergun works from a home office as a salesperson for a large drug company. How can his sales manager determine whether working from home is a psychosocial hazard for Ergun?

What is the definition of stress?

What is an example of an organizational secondary stress intervention?

What type of moderator can aggravate an individual's response to a stressor?

Flexible hours that help workers who are looking after elderly parents take them to their doctor's appointments are a tangible form of social support.

Stressors may vary along which of the following dimensions?