Question 1

Particularly in situations of strategic renewal and change, formal leaders need to learn about how their effects are proceeding through a process of mutual engagement with employees at all organizational levels.

Accepted Answer

A) True 
 B)False  True

Question 2

Moving from individual to shared leadership is desirable, and is:

Accepted Answer

A)   not easily achieved
B)   not possible
C)   requires replace of current leaders
D)   quite easy to achieve
E)   none of the above A

Question 3

To transform an organization from a collection of individuals into a coordinated, interdependent unit requires _________that transcends instrumentality.

Accepted Answer

A)   precise written contracts
B)   a strong organizational culture
C)   a bond
D)   habits
E)   none of the above C

Question 4

Formal leaders may exert a powerful influence over followers without exercising effective leadership.

Accepted Answer

A) True 
 B)False

Question 5

The flow of information from lower to higher hierarchical levels is called:

Accepted Answer

A)   privileged communication
B)   hierarchical communication
C)   employee initialized communication
D)   upward communication
E)   none of the above

Question 6

Which of the following actions does NOT help create a shared purpose?

Accepted Answer

A)   supporting decentralized decision
B)   supporting enhanced autonomy
C)   supporting coordination
D)   all of the above
E)   none of the above

Question 7

Which of the following best describe how leaders enhance the effectiveness of change implementation:

Accepted Answer

A)   providing a common sense of direction and goals that allows decentralized decision making.
B)   placing decision‐making authority in the hands of employees who are best able to respond, and respond quickly, to a dynamic environment.
C)   providing a common purpose which enhances the ability of an organization to achieve required levels of coordination and teamwork.
D)   formulating strategy to help advance purpose and then change the strategy in response to or anticipation of a dynamic environment.
E)   all of above

Question 8

Dominant individual leaders can create an internal dynamic that builds ,_________ while______ initiative, innovation, and teamwork.

Accepted Answer

A)   trust, increasing
B)   dependency, stifling
C)   independence, increasing
D)   dependency, increasing
E)   none of the above

Question 9

In leadership development, recruiting candidates with outstanding technical skills:

Accepted Answer

A)   formulate vision and strategies, rather the planning and managing budgets.
B)   communicate purpose and build commitment rather than issue repots and creating policies.
C)   think in log-term time horizons.
D)   work with an organization's culture and not its formal structures.
E)   all of the above

Question 10

If employees are committed to their organization, emotionally they are less likely to engage in required behavioral changes because they are happy with the status quo.

Accepted Answer

A) True 
 B)False

Question 11

Selecting an individual for a leadership position who has always worked in one functional area has which of the following downsides:

Accepted Answer

A)   they do not have enough experience
B)   they will favor their former functional area unfairly
C)   they have limited knowledge of the total organization, especially how subunits fit together
D)   they will feel uncomfortable with international operations
E)   none of the above

Question 12

Stretch goals are designed to urge workers to go beyond their normal job descriptions and expand their areas of expertise, even if short-term performance is sacrificed.

Accepted Answer

A) True 
 B)False

Question 13

Given a combination of experience, training, and circumstances, a wide array of individuals can be effective leaders.

Accepted Answer

A) True 
 B)False

Question 14

Effective leaders need to take specific steps to ensure that communications move both upward and downward, and is best they simply response to all questions, fully and completely.

Accepted Answer

A) True 
 B)False

Question 15

Organizational purpose is:

Accepted Answer

A)   broader than strategy
B)   the same as strategy
C)   is a better way to define organizational culture
D)   describes what motivates workers
E)   none of the above

Question 16

Which of the following is NOT a core task of change leadership:

Accepted Answer

A)   establish demanding performance expectations
B)   enable upward communication
C)   forge an emotional bond between employees and the organization
D)   design the new rules under which the organization will operate
E)   develop future change leaders

Question 17

___________are clearly articulated and challenging performance expectations.

Accepted Answer

A)   Management objectives
B)   Adaptive goals
C)   Stretch goals
D)   Compensation contracts
E)   none of the above

Question 18

Cisco CEO, John Chambers was NOT committed to building collaboration as a way of keeping his company agile and responsive to a rapidly shifting competitive and technological environment. This explains why their change initiative was unsuccessful.

Accepted Answer

A) True 
 B)False

Question 19

With narrowly focused functional managers rather than broadly based leaders, organizations become:

Accepted Answer

A)   skill based rather, than behavior based
B)   more adaptive
C)   nonresponsive
D)   more resistance to change
E)   none of the above

Question 20

Leaders should work through coalitions and leverage their hierarchical authority.

Accepted Answer

A) True 
 B)False

Exam 7: Leading Change

Particularly in situations of strategic renewal and change, formal leaders need to learn about how their effects are proceeding through a process of mutual engagement with employees at all organizational levels.

Moving from individual to shared leadership is desirable, and is:

To transform an organization from a collection of individuals into a coordinated, interdependent unit requires _________that transcends instrumentality.

Formal leaders may exert a powerful influence over followers without exercising effective leadership.

The flow of information from lower to higher hierarchical levels is called:

Which of the following actions does NOT help create a shared purpose?

Which of the following best describe how leaders enhance the effectiveness of change implementation:

Dominant individual leaders can create an internal dynamic that builds ,___ while initiative, innovation, and teamwork.

In leadership development, recruiting candidates with outstanding technical skills:

If employees are committed to their organization, emotionally they are less likely to engage in required behavioral changes because they are happy with the status quo.

Selecting an individual for a leadership position who has always worked in one functional area has which of the following downsides:

Stretch goals are designed to urge workers to go beyond their normal job descriptions and expand their areas of expertise, even if short-term performance is sacrificed.

Given a combination of experience, training, and circumstances, a wide array of individuals can be effective leaders.

Effective leaders need to take specific steps to ensure that communications move both upward and downward, and is best they simply response to all questions, fully and completely.

Organizational purpose is:

Which of the following is NOT a core task of change leadership:

___________are clearly articulated and challenging performance expectations.

Cisco CEO, John Chambers was NOT committed to building collaboration as a way of keeping his company agile and responsive to a rapidly shifting competitive and technological environment. This explains why their change initiative was unsuccessful.

With narrowly focused functional managers rather than broadly based leaders, organizations become:

Leaders should work through coalitions and leverage their hierarchical authority.