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Supply Chain Management
Exam 4: The New Product Development Process: Managing the Idea Infrastructure
Path 4
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Question 41
Short Answer
Fill in the Blank(s) -At the heart of the new product development process is the_______ cycle.
Question 42
Short Answer
Fill in the Blank(s) -It is the job of all members of the _______to understand, serve, and satisfy the end customer.
Question 43
Multiple Choice
Most viable ideas for new products don't come as a flash of insight, but rather from ________ and ________.
Question 44
True/False
The top management is the driver of SCM.
Question 45
Multiple Choice
The __________ is a measure of how much a company makes after paying all its expenses.
Question 46
Multiple Choice
SC leaders regarding new product introduction rely heavily on a teaming approach that includes ________ and ________early in the process.
Question 47
Essay
Based on the reading provide an understanding of the changes that Harley-Davidson made and their results.
Question 48
Short Answer
Fill in the Blank(s) -The customer satisfaction cycle shows that new product development is truly a_______ process.
Question 49
Essay
Describe in brief the meaning of Economic Value Added (EVA) and its implications. There is yet another measure that has become popular in finance to measure the true value that a product or an organization returns to its shareholders: economic value added (EVA). The simple explanation of economic value-added is that it considers how much money the company makes from operations after taxes, less the cost of the capital that the company had tied up to make that money. It is essentially a measure of the surplus value generated by an investment. If the value is negative, the investment did not pay for itself. If it is zero, the investment basically broke even, considering what else could have been done with the capital employed. A positive EVA demonstrates that a company is really adding value.
Question 50
Multiple Choice
A sequential NPD cycle is often ________ and ________.
Question 51
Essay
Explain in brief the meaning of Formalized Risk Management and enumerate the 8 risk factors identified by Intel.
Question 52
Multiple Choice
Satisfying customer needs is not the job of the marketing department alone. It is the task of the entire supply chain, sometimes called a __________ by customer focused marketers.