Question 1

In an aluminum processing factory, the workers were allowed to express their views and stand up for themselves without personally attacking other workers. If one worker noticed any type of error in the production process, he or she had the authority to ask the supervisor to look into the situation. Which social style was promoted in the factory?

Accepted Answer

A) Assertiveness 
B) Responsiveness 
C) Flexibility 
D) Amiability

Question 2

Lydia, the team lead at a PR firm, is loved and respected by all of her team members. Although Lydia is an analytical person, and her team is entirely composed of people possessing the driver social style, she tries to improve her leadership effectiveness by communicating more like them. She is always direct with her team members, focuses on outcomes, and allows them the freedom to determine goals and objectives. What approach does Lydia adopt in this scenario?

Accepted Answer

A) Style flexing 
B) Social styling 
C) Centralizing 
D) Decentralizing

Question 3

At Nirvana Corp., the Gen Y employees weren't sharing their ideas with the employees belonging to the veteran and boomer generations because they thought the older employees had outdated thought processes, were intractable, and were too old to change. What were the Gen Y employees doing wrong?

Accepted Answer

A) They were stereotyping the older generation employees. 
B) They were not improving the accountability of the older generation employees. 
C) They were phasing out the older employees from key decisions by using tech talk. 
D) They were not interacting with the older employees in a formal manner.

Question 4

People belonging to ________ cultures rely more explicitly on language and on the meanings of words.

Accepted Answer

A) low-context 
B) high-context 
C) individualistic 
D) collectivistic

Question 5

The team leader of a project decided to take her team members for an outing. In spite of the majority wanting to go for a hike and a picnic, the team leader took them to the state museum, which happened to be her preferred choice. Which cultural value is being portrayed here?

Accepted Answer

A) Individualism 
B) Centralized power distribution 
C) Collectivism 
D) Feminine values

Exam 5: Adapting to Differences

At Nirvana Corp., the Gen Y employees weren't sharing their ideas with the employees belonging to the veteran and boomer generations because they thought the older employees had outdated thought processes, were intractable, and were too old to change. What were the Gen Y employees doing wrong?

People belonging to ________ cultures rely more explicitly on language and on the meanings of words.

The team leader of a project decided to take her team members for an outing. In spite of the majority wanting to go for a hike and a picnic, the team leader took them to the state museum, which happened to be her preferred choice. Which cultural value is being portrayed here?