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Business
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Marketing Research
Exam 8: Understanding Measurement, Developing Questions, and Designing the Questionnaire
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Question 1
Multiple Choice
Computer-assisted questionnaire design software packages offer several advantages.Which of the following is NOT one of those advantages?
Question 2
Multiple Choice
The ________ technique was originated by advertising strategists who wanted to obtain descriptions of groups of consumers as a means of establishing more effective advertising.
Question 3
Multiple Choice
Researchers measure ________,which are the specific features or characteristics of an object that can be used to distinguish it from another object.
Question 4
Essay
Marketing researchers describe measures in several different ways.Describe the three measures used by SPSS: nominal,ordinal,and scale.Give examples of each type of measurement.
Question 5
True/False
Measuring subjective properties is difficult;the marketing researcher must adapt or develop rating scale formats that are very clear and used identically by respondents.
Question 6
True/False
Constructs are the specific features or characteristics of an object that can be used to distinguish it from another object.
Question 7
True/False
The construction of a semantic differential scale begins with the determination of a concept or object to be rated,usually a brand or company with the researcher then selecting bipolar pairs of words or phrases that could be used to describe the object's salient properties.
Question 8
True/False
It is not good practice to invent a novel scale format with every questionnaire.
Question 9
True/False
Ratio scale measures are ones in which a true zero origin exists.
Question 10
True/False
Using"tried and true"standardized scaled-response formats expedites the questionnaire design process by saving time and money;however,it does not offer the opportunity to assess its reliability or validity.
Question 11
Multiple Choice
________ amounts to scrutinizing the wording of a question to ensure that question bias is minimized and that the question is worded so that respondents understand it and can respond to it with relative ease.
Question 12
Multiple Choice
The process of designing questions and response formats to measure the subjective properties of an object is known as:
Question 13
True/False
Measurement is not a simple process when measuring objective properties such as physically verifiable characteristics like age,income,number of bottles purchased,store last visited,and so on.
Question 14
True/False
Given that it serves all of these functions,the questionnaire is at the center of the research process with questionnaire design directly affecting the quality of the data collected.