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A Customer Going into Their Bank's Branch to Cash an Offshore

Question 42

Multiple Choice

A customer going into their bank's branch to cash an offshore cheque is an example of a __________ service, while using the bank's ATM to withdraw cash is a(n) __________ service.


A) personal; automatic
B) low-contact; medium-contact
C) high-contact; low-contact
D) medium-contact; high-contact
E) personal; technology

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