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    Exam 4: Developing service products: core and supplementary service elements
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    Which of the Following Is NOT a Supporting Service in Lovelock's
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Which of the Following Is NOT a Supporting Service in Lovelock's

Question 29

Question 29

Multiple Choice

Which of the following is NOT a supporting service in Lovelock's 'Flower of Service'?


A) Consultation
B) Hospitality
C) Safekeeping
D) Exceptions
E) Technical facilitation

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