Multiple Choice
When an organisation develops a franchisee arm, the advantage of delegating activities to franchisees is that:
A) the franchisee can personalise the service
B) the franchisee can adapt processes to meet needs
C) the franchisee can improve on company standards
D) franchisors can release some of the control
E) none of the above
Correct Answer:

Verified
Correct Answer:
Verified
Q44: The force behind service-based operations success in
Q45: With the improvement in electronic methods and
Q46: Which of the following is NOT a
Q47: Franchising is being used extensively in both
Q48: Advances in _ and computer ????_ have
Q50: Many organisations are supplementing their 'bricks and
Q51: Blueprinting is a sophisticated version of flowcharting
Q52: Which of the following best describes 'arm's
Q53: Although websites are becoming increasingly sophisticated, their
Q54: Which of the following could be said